No matter what type of restaurant you operate, there has never been a more important time to attract repeat customers. While it’s nice to see fresh faces coming through your doors, your repeat customers are the lifeblood of your restaurant. If you haven’t given much thought to developing a crowd of regulars, your friends at Circle City Cleaning Crew are sharing three ways to attract repeat customers.
1. Top-Notch Customer Service
Poor service resulting in a bad dining experience is the most common reason why people opt not to return to restaurants. Train your hosts and wait staff to to greet customers promptly (by name, if possible) when they arrive, and immediately after they’re seated at tables. Require that they fully engage with customers, fulfill their requests quickly, and patiently answer their questions. Your customers will remember feeling welcome and cared for in your restaurant and come back for more.
2. High Quality Food
Of course, the main reason a customer is visiting your restaurant is the food. If the quality of your food isn’t high, if hot meals are served cold, or if entrees incorporate stale or poor ingredients, customers won’t return. You could also turn away diners if you don’t provide enough options that accommodate special diets, such as gluten-free or vegetarian.
3. Super Clean Atmosphere
Finally, never underestimate the value of a clean restaurant. Customers are more concerned than ever with cleanliness, so don’t make the mistake of running a dirty restaurant. The task of performing a deep clean is best left to a professional company like Circle Center Cleaning Crew; however, it’s also important to work alongside your cleaning crew. A well-rounded cleaning program in a restaurant includes these employee tasks: periodically servicing restrooms, emptying trash, and sweeping and mopping during the day.
For thorough restaurant cleaning services, look no further than Circle City Cleaning Crew. We assist busy restaurant and diner owners throughout the Indianapolis area by keeping their fronts of house clean and ready for business. Request a free estimate by contacting our friendly office at (317) 523-8820.